How Can We Help You?

Get the support you need to make the most of your CallSub AI assistant

Phone Support

Speak directly with our support team

Monday - Friday, 9 AM - 6 PM EST

Email Support

Get detailed help via email

support@callsub.ai

Response within 24 hours

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Frequently Asked Questions

Find quick answers to common questions

How quickly can I get started with CallSub AI?

We can setup an account for your business in as litte as within 24hrs, but since each business has its custom setup and integration, in some scenarios will need more time to fully integrate with your 3rd-party systems and work with your team to understand all the use-cases. Start by contacting our sales team and we can work with you to get you up and running quickly.

What happens if the AI can't handle a call?

Our AI is designed to handle 95% of scheduling calls. For complex situations, the AI will gracefully transfer the call to you or take a detailed message for follow-up.

Can I customize what the AI says?

You can customize greeting messages, business information, services offered, and even the AI's personality to match your brand.

Does it integrate with my existing CRM, Calendar, or 3rd Party Systems?

Yes! CallSub AI integrates with most popular scheduling platforms, with many CRMs, and 3rd Party tools.

What if I need to cancel or reschedule appointments?

The AI can handle cancellations and rescheduling requests automatically. It will check your availability and confirm new times with customers.

Is my customer data secure?

Yes, we take security seriously. All data is encrypted, we're HIPAA compliant, and we follow industry best practices for data protection.

Can I try it before committing?

Yes! Contact sales@callsub.ai to setup a trial

What languages does the AI support?

Our AI supports 20+ languages including English, Spanish, French, German, Italian, Portuguese, and many more. It can automatically detect and respond in the caller's preferred language.

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