Last updated: June 1, 2025
By accessing or using CallSub AI's services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.
CallSub AI provides an AI-powered phone assistant service that answers calls, schedules appointments, and manages customer interactions on behalf of businesses. The Service includes:
To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party.
You agree not to use the Service to:
Certain aspects of the Service require payment. You agree to pay all fees associated with your selected plan. Fees are non-refundable except as required by law or as explicitly stated in these Terms.
We use third-party payment processors and do not store your complete payment information. By providing payment information, you authorize us to charge your payment method for the Service.
Subscription plans automatically renew unless canceled before the renewal date. You can cancel your subscription at any time through your account settings.
Our Privacy Policy governs the collection, use, and disclosure of personal information in connection with your use of the Service. By using the Service, you consent to the collection and use of information as detailed in our Privacy Policy.
You retain ownership of any content you provide through the Service. By using the Service, you grant us a license to use, store, and process this content solely for the purpose of providing and improving the Service.
The Service and its original content, features, and functionality are owned by CallSub AI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not duplicate, copy, or reuse any portion of the HTML/CSS, JavaScript, or visual design elements without express written permission from CallSub AI.
We strive to ensure the Service is available 24/7, but we do not guarantee uninterrupted access. We reserve the right to suspend or restrict access to some features to users without notice.
We may perform scheduled maintenance during which the Service may be unavailable. We will make reasonable efforts to notify you in advance of scheduled maintenance.
To the maximum extent permitted by law, CallSub AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service.
In no event shall CallSub AI's total liability to you for all claims exceed the amount paid by you to CallSub AI during the 12 months preceding the event giving rise to the liability.
You agree to defend, indemnify, and hold harmless CallSub AI and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of the Service.
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms.
Upon termination, your right to use the Service will immediately cease. All provisions of the Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding relating to your access to or use of the Service shall be instituted in federal or state courts in San Francisco County, California.
Any dispute arising from or relating to these Terms or the Service will first be resolved through informal negotiation. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in San Francisco, California.
The arbitration shall be conducted by a single arbitrator in accordance with the rules of the American Arbitration Association. The arbitrator's award shall be final and binding.
We reserve the right to modify or replace these Terms at any time. Material changes will be notified to you via email or through the Service. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.
If you have any questions about these Terms, please contact us at:
Email: legal@callsub.ai